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Exit Interview Template & Form For Conducting Productive Exit Interviews

Exit Interview Template
SHORT ANSWER

An exit interview template is a ready-made set of questions and a form HR uses to interview employees who are leaving. Using the same template for every departure makes the answers comparable, so patterns in the reasons for leaving become visible.

Free template: open a copy (Google Docs — downloadable as Word)

Course on this topic: Exit Interview Playbook

Why do you need an employee exit interview template?

Following an exit interview template enables you to make the most of the process. The employee’s constructive comments and observations are documented in an orderly fashion, and you can capture and compare information more strategically.

Types of exit interview templates

You can use templates for exit interviews in two different ways. One technique involves asking the questions verbally; the other is a written exit interview form that the employee completes.
You can also combine these two methods – let employees fill out a form and then discuss their responses in an interview.
Any exit interview template should include questions that cover these five categories:
  • Reasons for leaving
  • Job circumstances
  • Company culture
  • Work environment
  • Technology
You should tailor the exit interview template to your organization’s unique needs.

1. Exit interview questions template

An exit interview questions template is used by HR during a face-to-face interview with the employee who is leaving. It usually consists of open-ended questions that can prompt a discussion.
👉🏻 Download Template

2. Exit interview form template

An exit interview form template is a questionnaire or a survey that the employee fills out. Answers are provided on a rating scale and/or multiple-choice basis, but can include some open-ended questions.
The data from this method is more easily measurable and quantifiable than what exit interview questions provide.
👉🏻 Download Template

3. Exit interview email template

An exit interview email template is a template of the email invite that will be sent to the departing employee for an exit interview. It’s important to explain all the key details, including the purpose of the interview, who will be there, where it will take place, and also share the questions you plan to ask so that the employee doesn’t feel ambushed.
Here’s an example of an exit interview email template:
Hi (Employee’s name),

Hope you’re well!

As you are leaving the company on (Date), we are inviting you to take part in an exit interview.

The purpose of this interview is to gain your valuable feedback on your experience working at (Company), which will help us make vital improvements in the future.

You’ll be asked a series of questions, which we have attached to this email. We recommend reading this in advance so that you can spend some time thinking about your responses. Please note that everything you share will remain confidential.

Here are all the details of the exit interview:

– (Date)

– (Time)

– (Location)

– Conducted by (name/s)

If you have any questions, please do not hesitate to let me know.

Best,

(Name)

(Role)

Sample exit interview questions

Whichever template you use, cover the five categories. These questions are a good starting point:

Reasons for leaving
  • What made you start looking for a new job?
  • Was there one event or reason that led to your decision?
  • What could we have done to keep you?
Job circumstances
  • Did the job match what you expected when you joined?
  • Did you have clear goals and regular feedback?
  • Did you see opportunities to grow here?
Company culture
  • How would you describe the culture of the company to a friend?
  • Did you feel your work was recognized?
  • How was your working relationship with your manager?
Work environment
  • Was your workload manageable?
  • Did you have the flexibility you needed?
  • How well did your team work together?
Technology
  • Did you have the tools and equipment you needed to do your job?
  • Which tools or processes slowed you down?
  • What would you change first?

What if the employee declines the exit interview?

An exit interview is voluntary, so a departing employee can say no. Respect the decision and offer an easier option: a short written form or an anonymous survey they can complete in their own time. Thank them in either case — the way you handle the last days shapes what they will say about the company later.

How to use the answers

  1. Record every interview in the same format — this is what the template is for.
  2. Look for patterns, not single opinions. One comment is a story; the same reason from several people is a signal.
  3. Share summarized, anonymous results with leadership and the managers concerned.
  4. Agree on specific actions and name who is responsible for each.
  5. Check later whether the reasons for leaving change.
A considered exit interview template helps you stay on track, collect the relevant data you need, and provide a consistently positive offboarding experience for departing employees.
The right exit interview questions are key to gathering and analyzing the right information to help your organization improve the overall employee experience and ultimately reduce unwanted turnover.
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FAQ

Frequently asked questions

What questions should you ask in an exit interview?

Ask why the person decided to leave, what they liked and disliked about the job, how they would describe their manager and team, whether they had what they needed to do the work and what would have made them stay.

How do you invite an employee to an exit interview?

Send a short email that explains the purpose of the conversation, how long it will take, who will run it and that the answers will be treated confidentially. Offer a couple of time slots before the last working day.

Is an exit interview mandatory?

For the employee it is usually voluntary. For the company it is worth making it a standard step of offboarding, so that every departing employee is offered one.

Can I use the template in Word?

Yes. The template opens as a copy in Google Docs, and you can download it as a Word file from the File menu.